Claims Examples

Absence of Easement Policy Claim

Challenge

The homeowner's property was accessed by a roadway over an adjoining neighbours land. The neighbour said the homeowner did not have any rights over the road, and placed obstructions on the road to prevent access by the homeowner.

CRM Solution

We covered the legal costs of £20,000 incurred to establish that the homeowner had acquired a right by long use, getting the neighbour to remove the obstructions and enabling the homeowner to continue to use the roadway without any further hinderance.

Absent Landlord Policy Claim

Challenge

Shortly after the homeowner purchased their flat, the landlord served a ground rent demand requesting payment of ground for the last 9 years.

CRM Solution

We resolved the matter by clarifying that only 6 years ground rent could be demanded and paid £600 in respect of the accepted period.

Building Regulations Policy Claim

Challenge

The homeowners septic tank installed by the previous owner was found to be leaking sewerage into the watercourse. A specialist confirmed it did not meet building regulations.

CRM Solution

In order to avoid any enforcement action being taken against the homeowner by the Environment Agency we covered the costs of £13,600 to install a new waste water treatment plant with the necessary building regulations approval.